{"id":25,"date":"2023-11-07T13:29:58","date_gmt":"2023-11-07T13:29:58","guid":{"rendered":"https:\/\/xstore.8theme.com\/elementor3\/electronic-mega-market\/?page_id=25"},"modified":"2026-10-04T00:35:58","modified_gmt":"2026-10-03T23:35:58","slug":"ruckgaberecht","status":"publish","type":"page","link":"https:\/\/theunitysoft.com\/de\/refund-policy\/","title":{"rendered":"Widerrufsbelehrung und R\u00fcckgaberecht"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"25\" class=\"elementor elementor-25\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4d52b171 e-flex e-con-boxed e-con e-parent\" data-id=\"4d52b171\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-139ccd2f elementor-widget elementor-widget-text-editor\" data-id=\"139ccd2f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">Bitte beachten Sie, dass digitale Lizenzen nur im Falle eines Defekts erstattet werden k\u00f6nnen. Bereits aktivierte Lizenzen k\u00f6nnen wir nicht zur\u00fccknehmen. Um die Erstattung zu erhalten, m\u00fcssen Sie uns innerhalb von 30 Tagen nach dem Kauf per E-Mail unter support@theunitysoft.com kontaktieren. Sie m\u00fcssen uns Ihre Bestellnummer und den Lizenzschl\u00fcssel mitteilen. <\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">Nachdem Sie uns ein fehlerhaftes Produkt gemeldet haben, werden wir den Fehler diagnostizieren und innerhalb von 24 Stunden Schritte zur Fehlerbehebung zur Verf\u00fcgung stellen, um das Problem zu l\u00f6sen.<\/span><\/p><p><span style=\"font-weight: 400;\">Wenn wir den Fehler nicht beheben k\u00f6nnen, stellen wir ein Ersatzprodukt zur Verf\u00fcgung oder erstatten den vollen Kaufpreis. Unser Versprechen ist, dass wir Ihnen den vollen Kaufpreis erstatten, wenn Sie uns um Hilfe bitten und wir ein technisches Problem nicht l\u00f6sen k\u00f6nnen. <\/span><b>Die Bearbeitung der R\u00fcckerstattung dauert 5-10 Werktage.<\/b><\/p><p><span style=\"font-weight: 400;\">Bitte beachten Sie, dass alle von TheUnitySoft verkauften Lizenzen f\u00fcr 1 eindeutigen PC g\u00fcltig sind und nicht auf einen anderen PC \u00fcbertragen werden k\u00f6nnen.<\/span><\/p><p><span style=\"font-weight: 400;\">Die \u00dcberpr\u00fcfung der Softwarekompatibilit\u00e4t liegt vollst\u00e4ndig in der Verantwortung des Kunden, da wir der Lizenzverk\u00e4ufer sind. Die gesamte Software wird von Microsoft bereitgestellt und unterliegt dem Urheberrecht dieses Unternehmens, weshalb bei Inkompatibilit\u00e4t der Software keine R\u00fcckerstattungen gew\u00e4hrt werden.<\/span><\/p><p><span style=\"font-weight: 400;\">Fehlerhafte Keycodes werden je nach Wahl des Kunden ersetzt oder erstattet. Fehlerhafte Codes k\u00f6nnen von uns nur mit einem Ausgabeprotokoll des Microsoft PID Checkers nachgewiesen werden.<\/span><\/p><p><span style=\"font-weight: 400;\">TheUnitySoft \u00fcbernimmt keine Verantwortung f\u00fcr zugrundeliegende lokale Probleme mit dem Computer, die das ordnungsgem\u00e4\u00dfe Funktionieren von Software verhindern k\u00f6nnten.<\/span><\/p><p><span style=\"font-weight: 400;\">Alle von TheUnitySoft verkauften Produkte beinhalten eine 1-j\u00e4hrige Garantie f\u00fcr F\u00e4lle von Neuinstallationen und PC-Zur\u00fccksetzungen sowie kostenlosen Live-Chat-\/E-Mail-Support.<\/span><\/p><p><b>Kontakt<\/b><b><br \/><\/b><\/p><p><b>Miami Beach Media LLC<br \/><\/b><b>Adresse: <\/b>Miami Beach Media LLC <br \/>2280W Oakland Park Blvd.<br \/>33311 Oakland Park \u2013 Florida<b><br \/><\/b>USA<b><br \/><\/b><b>Telefon:<\/b>+44 20 8133 0950<span style=\"font-weight: 400;\"><br \/><\/span><b>E-Mail: <\/b>support@theunitysoft.com<span style=\"font-weight: 400;\"><br \/><\/span><b>\u00d6ffnungszeiten<\/b><span style=\"font-weight: 400;\">9:00 \u2013 17:00 Uhr (GMT-4) Mo\u2013Fr<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Please note that digital licenses can only be refunded in the case of failure. We can\u2019t return the license that was already activated. To get the refund you have to contact us via email to support@theunitysoft.com within 30 days of the purchase. You have to provide us your order number and license key number. Upon [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-25","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Refund and Returns Policy - TheUnitySoft<\/title>\n<meta name=\"description\" content=\"Our refund and returns policy for software licences: when you can cancel an order, how refunds work and how to reach us if something is wrong.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/theunitysoft.com\/de\/ruckgaberecht\/\" \/>\n<meta property=\"og:locale\" content=\"de_DE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Refund and Returns Policy - 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