{"id":25,"date":"2023-11-07T13:29:58","date_gmt":"2023-11-07T13:29:58","guid":{"rendered":"https:\/\/xstore.8theme.com\/elementor3\/electronic-mega-market\/?page_id=25"},"modified":"2026-10-04T00:35:58","modified_gmt":"2026-10-03T23:35:58","slug":"politica-de-reembolso","status":"publish","type":"page","link":"https:\/\/theunitysoft.com\/es\/refund-policy\/","title":{"rendered":"Pol\u00edtica de Reembolso y Devoluciones"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"25\" class=\"elementor elementor-25\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4d52b171 e-flex e-con-boxed e-con e-parent\" data-id=\"4d52b171\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-139ccd2f elementor-widget elementor-widget-text-editor\" data-id=\"139ccd2f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">Tenga en cuenta que las licencias digitales solo se pueden reembolsar en caso de fallo. No podemos devolver la licencia que ya ha sido activada. Para obtener el reembolso, debe comunicarse con nosotros por correo electr\u00f3nico a support@theunitysoft.com dentro de los 30 d\u00edas posteriores a la compra. Debe proporcionarnos su n\u00famero de pedido y el n\u00famero de clave de licencia. <\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">Tras notificarnos un producto defectuoso, diagnosticaremos la aver\u00eda y proporcionaremos pasos de soluci\u00f3n de problemas para resolverlo en un plazo de 24 horas.<\/span><\/p><p><span style=\"font-weight: 400;\">Si no podemos resolver el fallo, le proporcionaremos un producto de reemplazo o un reembolso completo. Nuestra promesa es que si se pone en contacto con nosotros para obtener ayuda y no podemos resolver un problema t\u00e9cnico, le ofreceremos un reembolso completo. <\/span><b>El reembolso tarda entre 5 y 10 d\u00edas h\u00e1biles en procesarse.<\/b><\/p><p><span style=\"font-weight: 400;\">Tenga en cuenta que todas las licencias vendidas por TheUnitySoft son v\u00e1lidas para 1 PC \u00fanica y no se pueden transferir a otro PC.<\/span><\/p><p><span style=\"font-weight: 400;\">La compatibilidad del software es enteramente responsabilidad del cliente verificarla, ya que somos los vendedores de la licencia, todo el software es proporcionado por Microsoft y es propiedad intelectual de dicha compa\u00f1\u00eda, por lo tanto no se realizar\u00e1n reembolsos por problemas de compatibilidad del software.<\/span><\/p><p><span style=\"font-weight: 400;\">Los c\u00f3digos de clave defectuosos ser\u00e1n reemplazados o reembolsados seg\u00fan la elecci\u00f3n del cliente. Los c\u00f3digos defectuosos solo pueden ser comprobados por nosotros con un resultado de Microsoft PID Checker.<\/span><\/p><p><span style=\"font-weight: 400;\">TheUnitySoft no se hace responsable de ning\u00fan problema local subyacente en el computador que pueda impedir el funcionamiento normal de cualquier software.<\/span><\/p><p><span style=\"font-weight: 400;\">Todos los productos vendidos por TheUnitySoft incluyen una garant\u00eda de 1 a\u00f1o para casos de reinstalaci\u00f3n y reinicio de PC, as\u00ed como soporte gratuito por chat en vivo y correo electr\u00f3nico.<\/span><\/p><p><b>Cont\u00e1ctenos<\/b><b><br \/><\/b><\/p><p><b>Miami Beach Media LLC<br \/><\/b><b>Direcci\u00f3n: <\/b>Miami Beach Media LLC <br \/>2280W Oakland Park Blvd.<br \/>33311 Oakland Park \u2013 Florida<b><br \/><\/b>Estados Unidos<b><br \/><\/b><b>Tel\u00e9fono:<\/b>+44 20 8133 0950<span style=\"font-weight: 400;\"><br \/><\/span><b>Correo electr\u00f3nico: <\/b>support@theunitysoft.com<span style=\"font-weight: 400;\"><br \/><\/span><b>Horario de atenci\u00f3n<\/b><span style=\"font-weight: 400;\">: 9:00 a. m. \u2013 5:00 p. m. (GMT-4) de lunes a viernes<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Please note that digital licenses can only be refunded in the case of failure. We can\u2019t return the license that was already activated. To get the refund you have to contact us via email to support@theunitysoft.com within 30 days of the purchase. You have to provide us your order number and license key number. Upon [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-25","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Refund and Returns Policy - TheUnitySoft<\/title>\n<meta name=\"description\" content=\"Our refund and returns policy for software licences: when you can cancel an order, how refunds work and how to reach us if something is wrong.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/theunitysoft.com\/es\/politica-de-reembolso\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Refund and Returns Policy - 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