{"id":25,"date":"2023-11-07T13:29:58","date_gmt":"2023-11-07T13:29:58","guid":{"rendered":"https:\/\/xstore.8theme.com\/elementor3\/electronic-mega-market\/?page_id=25"},"modified":"2026-10-04T00:35:58","modified_gmt":"2026-10-03T23:35:58","slug":"politique-de-remboursement","status":"publish","type":"page","link":"https:\/\/theunitysoft.com\/fr\/refund-policy\/","title":{"rendered":"Politique de remboursement et de retour"},"content":{"rendered":"
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<\/span>Veuillez noter que les licences num\u00e9riques ne peuvent \u00eatre rembours\u00e9es qu'en cas de dysfonctionnement. Nous ne pouvons pas rembourser une licence qui a d\u00e9j\u00e0 \u00e9t\u00e9 activ\u00e9e. Pour obtenir le remboursement, vous devez nous contacter par e-mail \u00e0 support@theunitysoft.com dans les 30 jours suivant l'achat. Vous devez nous fournir votre num\u00e9ro de commande ainsi que le num\u00e9ro de votre cl\u00e9 de licence. <\/span>
<\/span>D\u00e8s que vous nous aurez signal\u00e9 un produit d\u00e9fectueux, nous en diagnostiquerons la panne et vous fournirons des \u00e9tapes de d\u00e9pannage pour la r\u00e9soudre dans les 24 heures.<\/span><\/p>

Si nous ne parvenons pas \u00e0 r\u00e9soudre la panne, nous vous fournirons un produit de remplacement ou un remboursement int\u00e9gral. Notre promesse est que si vous nous contactez pour obtenir de l'aide et que nous ne pouvons pas r\u00e9soudre un probl\u00e8me technique, nous vous rembourserons int\u00e9gralement. <\/span>Le remboursement prend 5 \u00e0 10 jours ouvrables pour \u00eatre trait\u00e9.<\/b><\/p>

Veuillez noter que toutes les licences vendues par TheUnitySoft sont valables pour 1 PC unique et ne peuvent pas \u00eatre transf\u00e9r\u00e9es vers un autre PC.<\/span><\/p>

La compatibilit\u00e9 logicielle rel\u00e8ve enti\u00e8rement de la responsabilit\u00e9 du client qui doit la v\u00e9rifier, car nous ne sommes que le vendeur de la licence, tout le logiciel est fourni par Microsoft et rel\u00e8ve des droits d'auteur de cette entreprise, par cons\u00e9quent aucun remboursement ne sera accord\u00e9 pour des raisons de compatibilit\u00e9 du logiciel.<\/span><\/p>

Les codes d'activation d\u00e9fectueux seront remplac\u00e9s ou rembours\u00e9s selon le choix du client. Les codes d\u00e9fectueux ne peuvent \u00eatre prouv\u00e9s par nos soins qu'\u00e0 l'aide d'un r\u00e9sultat provenant de Microsoft PID Checker.<\/span><\/p>

TheUnitySoft n'endosse aucune responsabilit\u00e9 concernant d'\u00e9ventuels probl\u00e8mes locaux sous-jacents sur l'ordinateur qui pourraient emp\u00eacher le fonctionnement normal de tout logiciel.<\/span><\/p>

Tous les produits vendus par TheUnitySoft incluent une garantie d'un an pour les cas de r\u00e9installation et de r\u00e9initialisation de PC, ainsi qu'un support gratuit par chat en direct et par e-mail.<\/span><\/p>

Contactez-nous<\/b>
<\/b><\/p>

Miami Beach Media LLC
<\/b>Adresse : <\/b>Miami Beach Media LLC
2280W Oakland Park Blvd.
33311 Oakland Park \u2013 Floride
<\/b>\u00c9tats-Unis
<\/b>T\u00e9l\u00e9phone :<\/b>+44 20 8133 0950
<\/span>Courriel : <\/b>support@theunitysoft.com
<\/span>Heures d'ouverture<\/b>: 9h00 \u2013 17h00 (HNE) du lundi au vendredi<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

Please note that digital licenses can only be refunded in the case of failure. We can\u2019t return the license that was already activated. To get the refund you have to contact us via email to support@theunitysoft.com within 30 days of the purchase. You have to provide us your order number and license key number. Upon […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-25","page","type-page","status-publish","hentry"],"yoast_head":"\nRefund and Returns Policy - TheUnitySoft<\/title>\n<meta name=\"description\" content=\"Our refund and returns policy for software licences: when you can cancel an order, how refunds work and how to reach us if something is wrong.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/theunitysoft.com\/fr\/politique-de-remboursement\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Refund and Returns Policy - TheUnitySoft\" \/>\n<meta property=\"og:description\" content=\"Our refund and returns policy for software licences: when you can cancel an order, how refunds work and how to reach us if something is wrong.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/theunitysoft.com\/fr\/politique-de-remboursement\/\" \/>\n<meta property=\"og:site_name\" content=\"TheUnitySoft\" \/>\n<meta property=\"article:modified_time\" content=\"2026-10-03T23:35:58+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/theunitysoft.com\/wp-content\/uploads\/2026\/10\/theunitysoft-og-default.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"630\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Dur\u00e9e de lecture estim\u00e9e\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/theunitysoft.com\\\/refund-policy\\\/\",\"url\":\"https:\\\/\\\/theunitysoft.com\\\/refund-policy\\\/\",\"name\":\"Refund and Returns Policy - 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